Tuesday, June 8, 2010

Sometimes even being careful and cautious is not enough

I prefer to use my blog for positive messages, but I REALLY need your help! My husband Dan & I are in a bad place with a timeshare contract we signed on 1/25 (w/ The Falls at Ogunquit - Maine, part of InnSeasons Resort and affiliated w/ Interval International) and have been trying to nullify since March when the company had still not followed through w/ materials we should have rec'd before then. They presented themselves as a Vacation-Share, not a Time-Share, with the lure of travel. Though a far-away luxury trip a couple times in our lives might be fun, we are mostly campers with our 5th Wheel, and we resisted, saying it didn't fit our lifestyle, until the salesperson sealed the deal by making it every other year instead of every year, and telling us there were campgrounds all over the USA, so we felt we could get great value from the program that way. When we next talked to him, two weeks after signing, I asked again about campgrounds since I had nothing showing me any, and he said it would come in the packet the company would be sending. We now don't trust them or want anything to do with them, but they refuse to release us from contract, and deny saying anything about camping, because, guess what... it turns out, they have NO campgrounds. There are other lies and failures on their part, but they’ve got the T’s crossed and I’s dotted on the contracts, so they feel bulletproof. We have since googled them, and there are plenty of stories where other consumers felt the company misrepresented itself, like they did to us. We even offered to let them keep $1500 of our money to just let us GET OUT. Your support in sending an email, letting them know that you are aware, would believe me over them because you know my ethics, & tell others what you know about this situation, might go a long way to help us. Please be careful to not use any profanity, just let them know how easily bad publicity can spread. Here is the email address: David Zukowski, Purchase Relations Mgr, dzukowski@innseason.com, cc: to Kevin Curran, VP, kcurran@innseason.com, bcc to me: bonnie@bstpierrestudio.com. THANK YOU. I really think this could help.

2 comments:

  1. have you thought about contacting Fox25news in boston? they do investigative stuff and expose companies like this. noboday likes bad publicity! maybe on that fact alone...they will release you guys from this outrageous contract!

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  2. So sorry Bonnie, Steve + I almost bought a time share on our Honeymoon. They made it sound so good.I like the idea of contacting the news news papers exct.

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